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LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV
LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV
LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV
LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV
LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV
LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV
LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV
LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV
LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV

LG OLED83W69LA 83" W6 OLED evo 4K Wallpaper Smart TV

£5,499.00
£4,499.00

Support a Small Independent UK Family 

Business

When you shop with Smart Appliances UK, you're supporting a small independent family business that prides itself on offering premium TVs & Appliances at outstanding prices, backed by friendly UK-based customer service before and after your purchase.

  •  Fast & Free  Delivery (2–4 Working Days) - 
  •  In Stock & Ready for Immediate Dispatch
  • Full Warranty
  •  Brand New

LG OLED83W69LA 83" W6 OLED evo AI 4K Wallpaper Smart TV

Create a striking home entertainment space with the LG OLED83W69LA 83-inch W6 OLED evo AI Wallpaper TV. Bringing together a remarkably slim screen, self-lit OLED picture technology and wireless connectivity through the Zero Connect Box, this premium 2026 television combines large-screen viewing with a carefully considered design.

Whether you are planning a cinema room or choosing a television for your main living space, the LG W6 offers an impressive canvas for films, sport and gaming. Its Wallpaper design keeps the focus on what you are watching while helping the screen sit neatly within your interior.

Ultra-Slim Wallpaper Design

The LG OLED83W69LA measures just 9.95mm deep, creating a slim profile that is particularly appealing for wall-mounted installations. Its flush-fit design is intended to bring the screen close to the wall, giving the television a picture-like appearance.

On an 83-inch display, that combination of scale and minimal depth makes a distinctive statement. It suits rooms where you want a generous viewing area without the visual bulk of a conventional television and stand.

The final fit depends on the wall and installation conditions. Plan the mounting position, power connection and viewing height before installation to make the most of the design.

Wireless Freedom with Zero Connect

LG’s Zero Connect Box provides a separate connection point for external devices and transmits their picture and sound wirelessly to the screen. This gives you greater flexibility when positioning a games console, player or other compatible equipment.

The system supports visually lossless wireless 4K transmission, with performance depending on the installation environment. LG specifies placement up to 10 metres away under suitable conditions.

Wireless refers to the connection between the box and television. Both require mains power, and external devices connect to the Zero Connect Box by cable. Follow LG’s positioning guidance, as furniture and other obstructions can affect reception.

OLED Contrast on an Impressive Scale

The 4K Ultra HD panel uses individually controlled, self-lit pixels to create deep blacks and precise contrast. With no separate backlight illuminating the whole screen, OLED can place bright details alongside dark areas with impressive definition.

Across 83 inches, this brings atmosphere to night scenes, depth to landscapes and impact to colourful animation. It is equally inviting for a quiet film evening or a room full of friends watching a major sporting event.

The 3,840 × 2,160 resolution provides a detailed foundation for compatible 4K sources.

Hyper Radiant Colour and Reflection Control

Hyper Radiant Colour Tech and Brightness Booster Ultra form part of the W6’s picture system, supporting vivid colour and bright highlights. These features help the television handle the contrast between darker scenes and more intense points of light.

Reflection Free Premium technology is designed to minimise reflected light while preserving picture clarity. It is a useful feature for living rooms where lamps or daylight might otherwise distract from the screen.

Room layout still influences the experience. Positioning the television thoughtfully and managing direct light can help you appreciate its contrast throughout the day.

Alpha 11 AI Processor Gen3

The Alpha 11 AI Processor 4K Gen3 with Dual AI Engine manages picture processing, refining detail and texture across different material. AI upscaling helps adapt compatible lower-resolution sources to the 4K display.

This is useful when your viewing includes a mixture of streamed films, television programmes and older favourites. Results depend on the original content, and upscaling does not make a low-quality source identical to native 4K.

Choose high-quality streams or recordings wherever possible to get the best from such a large screen.

Dolby Vision Cinema and Dolby Atmos Sound

Dolby Vision support helps compatible films and programmes reproduce detailed HDR images. FILMMAKER MODE offers another viewing option for those who prefer a presentation that respects the original creative choices.

The integrated 60W, 4.2-channel speaker system supports Dolby Atmos, bringing an additional sense of space to compatible soundtracks. For a larger audio setup, the television can also be paired with suitable external sound equipment.

These features make the W6 a compelling centrepiece for viewers who enjoy settling down for a complete film experience.

Gaming with Up to 165Hz VRR

The LG W6 combines a native 120Hz panel with variable refresh rate support up to 165Hz for compatible gaming sources. NVIDIA G-SYNC compatibility and AMD FreeSync support help synchronise the display with supported hardware.

Game Optimiser provides convenient access to gaming settings, while Auto Low Latency Mode helps the television respond appropriately when a compatible gaming device is connected.

The maximum refresh rate depends on your hardware, game and settings. A compatible PC is required to take advantage of 165Hz output.

Smart Entertainment with webOS 26

LG’s webOS 26 platform brings supported apps, content discovery and connected features together. LG Channels adds viewing options, while Apple AirPlay and Google Cast provide compatible ways to share content.

Gallery features also give the screen a decorative role between viewing sessions. Selected services require an account, internet connection or subscription.

Key Specifications

·        Model: LG OLED83W69LA

·        Series: W6 OLED evo AI, 2026

·        Screen size: 83 inches

·        Resolution: 4K Ultra HD

·        Refresh rate: Native 120Hz; VRR up to 165Hz

·        Connectivity: Zero Connect Box

·        HDR: Dolby Vision, HDR10 and HLG

·        Dimensions: W1844 × H1061 × D9.95mm

·        Screen weight: 22.5kg

Discover the LG OLED83W69LA at Smart Appliances UK and bring expansive OLED viewing and elegant Wallpaper design into your home.

 

 

Back to LG Tvs
Description

Support a Small Independent UK Family 

Business

When you shop with Smart Appliances UK, you're supporting a small independent family business that prides itself on offering premium TVs & Appliances at outstanding prices, backed by friendly UK-based customer service before and after your purchase.

  •  Fast & Free  Delivery (2–4 Working Days) - 
  •  In Stock & Ready for Immediate Dispatch
  • Full Warranty
  •  Brand New

LG OLED83W69LA 83" W6 OLED evo AI 4K Wallpaper Smart TV

Create a striking home entertainment space with the LG OLED83W69LA 83-inch W6 OLED evo AI Wallpaper TV. Bringing together a remarkably slim screen, self-lit OLED picture technology and wireless connectivity through the Zero Connect Box, this premium 2026 television combines large-screen viewing with a carefully considered design.

Whether you are planning a cinema room or choosing a television for your main living space, the LG W6 offers an impressive canvas for films, sport and gaming. Its Wallpaper design keeps the focus on what you are watching while helping the screen sit neatly within your interior.

Ultra-Slim Wallpaper Design

The LG OLED83W69LA measures just 9.95mm deep, creating a slim profile that is particularly appealing for wall-mounted installations. Its flush-fit design is intended to bring the screen close to the wall, giving the television a picture-like appearance.

On an 83-inch display, that combination of scale and minimal depth makes a distinctive statement. It suits rooms where you want a generous viewing area without the visual bulk of a conventional television and stand.

The final fit depends on the wall and installation conditions. Plan the mounting position, power connection and viewing height before installation to make the most of the design.

Wireless Freedom with Zero Connect

LG’s Zero Connect Box provides a separate connection point for external devices and transmits their picture and sound wirelessly to the screen. This gives you greater flexibility when positioning a games console, player or other compatible equipment.

The system supports visually lossless wireless 4K transmission, with performance depending on the installation environment. LG specifies placement up to 10 metres away under suitable conditions.

Wireless refers to the connection between the box and television. Both require mains power, and external devices connect to the Zero Connect Box by cable. Follow LG’s positioning guidance, as furniture and other obstructions can affect reception.

OLED Contrast on an Impressive Scale

The 4K Ultra HD panel uses individually controlled, self-lit pixels to create deep blacks and precise contrast. With no separate backlight illuminating the whole screen, OLED can place bright details alongside dark areas with impressive definition.

Across 83 inches, this brings atmosphere to night scenes, depth to landscapes and impact to colourful animation. It is equally inviting for a quiet film evening or a room full of friends watching a major sporting event.

The 3,840 × 2,160 resolution provides a detailed foundation for compatible 4K sources.

Hyper Radiant Colour and Reflection Control

Hyper Radiant Colour Tech and Brightness Booster Ultra form part of the W6’s picture system, supporting vivid colour and bright highlights. These features help the television handle the contrast between darker scenes and more intense points of light.

Reflection Free Premium technology is designed to minimise reflected light while preserving picture clarity. It is a useful feature for living rooms where lamps or daylight might otherwise distract from the screen.

Room layout still influences the experience. Positioning the television thoughtfully and managing direct light can help you appreciate its contrast throughout the day.

Alpha 11 AI Processor Gen3

The Alpha 11 AI Processor 4K Gen3 with Dual AI Engine manages picture processing, refining detail and texture across different material. AI upscaling helps adapt compatible lower-resolution sources to the 4K display.

This is useful when your viewing includes a mixture of streamed films, television programmes and older favourites. Results depend on the original content, and upscaling does not make a low-quality source identical to native 4K.

Choose high-quality streams or recordings wherever possible to get the best from such a large screen.

Dolby Vision Cinema and Dolby Atmos Sound

Dolby Vision support helps compatible films and programmes reproduce detailed HDR images. FILMMAKER MODE offers another viewing option for those who prefer a presentation that respects the original creative choices.

The integrated 60W, 4.2-channel speaker system supports Dolby Atmos, bringing an additional sense of space to compatible soundtracks. For a larger audio setup, the television can also be paired with suitable external sound equipment.

These features make the W6 a compelling centrepiece for viewers who enjoy settling down for a complete film experience.

Gaming with Up to 165Hz VRR

The LG W6 combines a native 120Hz panel with variable refresh rate support up to 165Hz for compatible gaming sources. NVIDIA G-SYNC compatibility and AMD FreeSync support help synchronise the display with supported hardware.

Game Optimiser provides convenient access to gaming settings, while Auto Low Latency Mode helps the television respond appropriately when a compatible gaming device is connected.

The maximum refresh rate depends on your hardware, game and settings. A compatible PC is required to take advantage of 165Hz output.

Smart Entertainment with webOS 26

LG’s webOS 26 platform brings supported apps, content discovery and connected features together. LG Channels adds viewing options, while Apple AirPlay and Google Cast provide compatible ways to share content.

Gallery features also give the screen a decorative role between viewing sessions. Selected services require an account, internet connection or subscription.

Key Specifications

·        Model: LG OLED83W69LA

·        Series: W6 OLED evo AI, 2026

·        Screen size: 83 inches

·        Resolution: 4K Ultra HD

·        Refresh rate: Native 120Hz; VRR up to 165Hz

·        Connectivity: Zero Connect Box

·        HDR: Dolby Vision, HDR10 and HLG

·        Dimensions: W1844 × H1061 × D9.95mm

·        Screen weight: 22.5kg

Discover the LG OLED83W69LA at Smart Appliances UK and bring expansive OLED viewing and elegant Wallpaper design into your home.

 

 

Delivery

White Glove TV Delivery Service

Delivered the Way Premium TVs Should Be

At Smart Appliances UK, we believe buying a premium television should be an enjoyable experience from start to finish.

Unlike standard parcel deliveries, every television is delivered by a specialist two-person White Glove delivery team, ensuring your TV arrives safely and is fully inspected before the delivery is completed.

What's Included

📅 Convenient Delivery Appointment

Once your order has been dispatched, our specialist courier will contact you directly to arrange a suitable delivery date.

You'll never be left wondering when your TV will arrive.

🚚 Two-Person Delivery Team

Large televisions require specialist handling.

Our experienced two-person delivery team will carefully carry your TV into your home and place it in the room of your choice, including upstairs where safe access is available.

📦 Unpacking & Inspection

Your TV will be carefully unpacked in your home.

The delivery team will power the television on, allowing you to inspect:

  • Screen condition

  • Cabinet condition

  • Accessories

  • General appearance

This gives you complete peace of mind that everything has arrived exactly as expected before the delivery is completed.

📺 Optional TV Assembly - Only £24.99

If you require assistance assembling your television stand, we can arrange this for just £24.99.

Our delivery team will spend up to 30 minutes assembling the TV onto its stand.

Please note this service covers stand assembly only and does not include wall mounting or installation.

♻️ Packaging Removed

Once you're happy with your television, we'll remove all packaging and leave your home clean and tidy.

No large TV box left taking up space.

Delivery Areas

FREE Delivery

✔ England

✔ Wales

✔ Most of Scotland

For some remote Scottish postcodes (North of Glasgow & Edinburgh), a small delivery surcharge may apply.

Please contact us if you would like to check your postcode before ordering.

Before Delivery

To ensure everything goes smoothly, please have:

  • A valid photo ID available if requested

  • Someone over 18 present to accept delivery

  • A clear route into your property for the television

Please Inspect Your Television

We kindly ask that you fully inspect the television while our delivery team is present.

Please check:

  • The screen for any cracks or damage

  • The cabinet and frame

  • All included accessories

  • That the television powers on correctly

Our delivery team will happily wait while these checks are carried out.

If there are any issues, they will be recorded immediately and the television can be refused if necessary.

Why We Ask You to Inspect

Televisions are fragile items and can occasionally be damaged during transport despite every precaution being taken.

By inspecting the television before signing, any transport damage can be dealt with immediately, making the process quick and hassle-free for everyone.

Once the delivery has been accepted and the driver has left, you are unable top claim for damage. 

Delivery Times

Most televisions are delivered within 3–7 working days from dispatch.

Delivery times may occasionally vary depending on your location and courier availability.

Why Customers Love Our Delivery Service

✔ Specialist TV couriers

✔ Two-person delivery team

✔ TV carried into your home

✔ Optional stand assembly

✔ TV unpacked and powered on

✔ Time to inspect before accepting

✔ Packaging removed

✔ Friendly, professional service

Our Stock

What is Liquidated Stock?

Liquidated stock refers to merchandise from businesses that have closed down or gone bankrupt. These products are sold off to cover the debts of the company. We acquire these items, particularly from electronic companies, at significantly reduced prices. Additionally, we have partnerships with major UK distributors, allowing us to obtain excess or last year's stock from various companies.

Quality Checks for Each TV/Product:

We take the quality of our products seriously. Here's how we ensure the items meet high standards:

  1. Warranty Validation: We verify the validity of the warranty or provide our own retailer warranty. In some cases, due to the nature of liquidated stock, serial plates from manufacturers might be missing.

  2. Usage Validation: For TVs, we check the viewing hours to ensure the product has not been previously used. This helps us ensure you receive a product in excellent condition.

  3. Rejection Policy: Any product that doesn't meet our strict standards is rejected. These items are then sold to local traders. We only sell products that pass our rigorous checks to guarantee customer satisfaction.

Important: We understand how crucial it is for you to receive a flawless product. That's why our delivery process includes unpacking and turning on the TV for your inspection. Please carefully examine the item before signing for it, as any physical damage reported after signing cannot be claimed.

What is the Warranty?

All items you purchase from us come with a warranty provided by the manufacturer or smartappliancesuk. This warranty ensures that in the event of any technical issues, we will promptly address and resolve the problem for you. It's our way of providing you with complete peace of mind. However, it's important to note that this warranty does not cover physical damage or any attempts at repairs made by unauthorized individuals.

What Will My Item Include?

Your purchase is comprehensive and includes everything you need to get started:

  • Accessories: Your item will come with a remote and power cable.
  • TV Specifics: For TVs, you might receive both regular and SMART remotes if needed. Additionally, screws and a stand will be provided unless you request a wall bracket. If your TV requires a connect box, it will be included.
  • E-Manual: Most TVs now come with an electronic manual accessible through the TV menu. If a paper manual is not included, don't worry; we can send you a downloadable version via email.
  • Note: Some items might be in an open box condition, meaning the original packaging may not be pristine. Also, the original paperwork might not be included, but we ensure all necessary components are provided.

What is the Item Condition?

We take pride in delivering products in excellent condition:

  • Quality Assurance: Every item, especially TVs, undergoes rigorous testing to ensure it meets our high standards. We perform security marking to safeguard your purchase.
  • Occasional Imperfections: In very rare instances, a TV might have a minor scuff or mark on the back. However, please rest assured that this won't affect the performance, and it will be hardly noticeable. We never send out TVs with marks on the screen or front bezel.
  • Packaging: To ensure safe delivery, we might replace the original box with our own sturdy packaging. Our priority is to make sure your item arrives in perfect condition.

 

Warranty

Warranty Information

Buy Smart. Save Money.

Every television purchased from Smart Appliances UK includes a 12-Month Warranty as standard, giving you complete peace of mind from day one.

Our aim has always been simple:

Offer premium televisions at the best possible prices, rather than charging hundreds of pounds more for extended warranties that many customers may never need.

Why Don't We Include a 5-Year Warranty?

Many retailers advertise "FREE 5-Year Warranties", but the cost of these promotions is often reflected in the selling price of the television.

In many cases, customers end up paying significantly more overall, even if the extended warranty is never used.

At Smart Appliances UK, we'd rather pass those savings directly to you.

You receive:

  • ✔ A lower purchase price

  • ✔ A 12-month warranty included

  • ✔ The freedom to choose whether you want additional cover

We believe customers should decide how they spend their money, rather than paying for an extended warranty automatically built into the price.

Modern TVs Are More Reliable Than Ever

Today's televisions are built using highly advanced manufacturing processes and are designed to provide many years of reliable performance.

While no electronic product can be guaranteed never to develop a fault, genuine manufacturing defects are most likely to become apparent during the first year of ownership.

For many customers, the included 12-month warranty provides excellent peace of mind.

If You Want Longer Cover

If you'd prefer additional protection beyond your included warranty, you're free to choose the option that best suits your needs.

Many customers already have cover through:

  • Home insurance

  • Premium bank accounts

  • Appliance insurance

  • Independent extended warranty providers

This allows you to shop around and often find a policy that offers the level of cover you want at a competitive price.

Compare Before You Buy

Before purchasing any extended warranty, it's worth checking:

  • What's actually covered

  • Any excess charges

  • Whether accidental damage is included

  • Maximum claim values

  • Repair or replacement limits

  • Whether the policy offers value for your circumstances

Every customer's needs are different, and comparing policies can help ensure you only pay for the protection you actually want.

What's Included With Your Smart Appliances UK Warranty?

Your included 12-month warranty covers manufacturing or mechanical faults that occur during normal domestic use.

It does not cover:

  • Accidental or impact damage

  • Cracked or broken screens

  • Liquid damage

  • Cosmetic damage after delivery

  • Misuse or neglect

  • Unauthorised repairs or modifications

  • Damage caused by removing or tampering with security labels where fitted

Our Promise

We'd rather save our customers money than build the cost of an extended warranty into every television we sell.

Our focus is simple:

  • ✔ Competitive prices

  • ✔ Brand new televisions

  • ✔ 12-month warranty included

  • ✔ Specialist White Glove Delivery

  • ✔ Friendly after-sales support from a UK family business

If you ever need assistance, our team is always happy to help.

Payment

Secure Payments & Pricing

Simple, Transparent Pricing

At Smart Appliances UK, we believe buying a premium television should be straightforward.

The price you see is the price you pay.

There are no hidden charges or unexpected extras. Before you complete your purchase, your shopping basket will clearly show:

  • ✔ The cost of your television

  • ✔ Any delivery charges (if applicable)

  • ✔ Any optional services you have selected

  • ✔ Your final total

Once your order has been placed, you'll receive an order confirmation by email for your records.

Safe & Secure Shopping

You can shop with complete confidence at Smart Appliances UK.

Our website uses industry-standard encryption technology to protect your personal and payment information throughout the checkout process.

Your payment details are securely processed, helping to ensure your information remains protected at every stage of your purchase.

When making a payment, simply look for the padlock symbol in your browser and ensure the website address begins with https://, confirming you are using a secure encrypted connection.

Fraud Protection

Your security is just as important to us as it is to you.

To help protect both our customers and our business from fraudulent transactions, every order is automatically checked using advanced fraud prevention systems.

Occasionally, an order may require additional verification before it can be dispatched.

If this happens, we may ask you to provide proof of:

  • Photo identification

  • Billing address

  • Delivery address

This is a normal security procedure and helps prevent unauthorised use of payment cards.

We appreciate your understanding and cooperation should these checks ever be required.

Flexible Payment Options

We accept a range of secure payment methods, allowing you to choose the option that's most convenient for you.

All payments are processed through secure payment gateways using encrypted technology to protect your information.

Shop With Confidence

When you order from Smart Appliances UK, you benefit from:

✔ Secure encrypted checkout

✔ Advanced fraud protection

✔ Transparent pricing

✔ Specialist White Glove Delivery

✔ 12-Month Warranty Included

✔ Friendly UK-based customer support

✔ Independent Family Business

Your Security Matters

Protecting our customers is one of our highest priorities.

If you ever have any questions about making a payment or placing an order, our team will be happy to help before you buy.

Thank you for choosing Smart Appliances UK – The Small Family Business.

Returns

Returns, Refunds & Warranty

Our Promise

At Smart Appliances UK, we want you to shop with confidence.

If you have any questions before or after your purchase, our friendly team is always happy to help. We aim to make every return or warranty claim as straightforward and stress-free as possible.

Changed Your Mind?

If you've changed your mind about your purchase, you have the right to notify us within 14 calendar days of receiving your order that you wish to return it.

To qualify for a full refund, the item must be:

  • In as-new condition
  • Complete with all accessories
  • Returned with the original packaging
  • Free from damage or marks
  • Not installed or permanently used

Customers are responsible for the cost of returning unwanted items.

Return costs vary depending on the size of the product.

Television Returns

We understand that you may wish to inspect your television after delivery.

You are welcome to carefully unpack the television to check that it is suitable.

However, televisions must not be used beyond what is reasonably necessary to inspect them.

Modern televisions record their operating hours, allowing us to verify the amount of use.

Where a television has been used beyond inspection or is returned in a condition that reduces its value, we may make a deduction from the refund to reflect that loss in value, as permitted under consumer legislation.

Accessories & Consumable Items

For hygiene and security reasons, some products cannot be returned once their factory seals or security packaging have been opened.

This includes items such as:

  • Headphones and earphones
  • Certain cables with security seals
  • Other sealed accessories where applicable

Please contact us if you're unsure whether an item can be returned before opening it.

Faulty Products

If your product develops a fault, please contact us as soon as possible by emailing:

sales@smartappliancesuk.com

Please include:

  • Your order number
  • A description of the fault
  • Photographs or video where possible
  • A photograph of the product serial number

This helps us resolve your issue as quickly as possible.

If a Fault Occurs Shortly After Delivery

If a genuine manufacturing fault develops shortly after delivery, we'll work with you to provide an appropriate resolution.

Depending on the circumstances, this may include:

  • Repair
  • Replacement
  • Refund
  • Replacement parts where appropriate

Every claim is assessed individually, and we may inspect or test the product before confirming the most appropriate solution.

During Your Warranty

Your television includes a 12-Month Smart Appliances UK Warranty (unless otherwise stated).

During this period, we'll assist with genuine manufacturing or mechanical faults that occur during normal domestic use.

The warranty does not cover:

  • Accidental damage
  • Screen impact or cracks
  • Liquid damage
  • Cosmetic damage after delivery
  • Misuse or neglect
  • Commercial or business use (unless specifically agreed)
  • Unauthorised repairs or modifications
  • Damage caused by removing security labels where fitted

Business Purchases

Products purchased for business or commercial use include a 1-month warranty, unless otherwise stated.

Damaged Deliveries

Every television is delivered using our specialist White Glove Delivery Service.

Our delivery team will:

  • Carefully unpack your television
  • Power it on
  • Allow you to inspect the screen and cabinet
  • Wait while you confirm you're happy with the condition

If you notice any physical damage, simply refuse the delivery and we'll arrange the next steps.

Because every television is inspected before acceptance, we cannot accept claims for physical damage once the delivery has been signed for and the driver has left.

This process protects both our customers and ourselves by ensuring any transport damage is identified immediately.

Repairs

Where a repair is required, turnaround times are typically between 7 and 28 days, although this may occasionally be longer if specialist parts need to be ordered.

We recommend keeping your original packaging during the warranty period, as it may be required if the product needs transporting safely.

Cancelling an Order

If you need to cancel your order before dispatch, please contact us as soon as possible.

If your order has already been dispatched, we may deduct any delivery and collection costs incurred.

These costs vary depending on the size of the item.

Delivery Information

While we always aim to deliver within our estimated timescales, delays can occasionally occur due to circumstances outside our control.

We recommend waiting until your television has been delivered and accepted before arranging wall mounting or third-party installation appointments.

Pricing Errors

Despite our best efforts, pricing or product information may occasionally contain genuine errors.

If this happens before a contract has been formed, we reserve the right to cancel the order and issue a full refund.

Refunds

Once a return has been received, inspected and approved, refunds are normally processed back to the original payment method.

Processing times vary depending on your payment provider but are typically completed within a few working days.

Chargebacks

If a payment dispute is raised with your card provider, we kindly ask that the product is not used while the dispute is being investigated.

This helps preserve the condition of the product until the matter has been resolved.

Need Help?

If you're unsure whether your item is covered, need advice before returning a product, or simply have a question, our customer support team will be happy to help.

Thank you for choosing Smart Appliances UK – The Small Family Business.